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Error "Windows error 216 occurred while loading the Java VM” when installing on a 32-bit system

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Revision 1 posted to Silk Test Knowledge Base by ColinM on 12/7/2018 10:39:58 AM

From the release of Silk Test 19.5 on-wards, Silk Test is shipped with the openJDK. The openJDK is 64-bit only and as a result, Silk Test cannot be installed on a 32-bit operating system.

If you attempt to install on a 32-bit system, you will receive the below error:

To resolve the issue, you will need to use the non-jre setup executable of Silk Test. This installation is not shopped with a JRE, therefore you will need to provide your own 32-bit Java8 JRE instead. This will need to be installed on the machine prior to running the non-jre setup.

The non-jre setup is not available directly via the Micro Focussupport portal, therefore you will need to contact support via a support incident and request the non-jre setup. 

 

 


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